TRAIL & HITCH PROPERTY POLICIES

Full payment is due at the time the reservation is made. All rates are subject to Taxes and administrative fees. Taxes and Fees are subject to change without notice. 

Rates/policies are subject to change and vary during high impact periods and special requests.

We accept major credit or debit cards (Visa, MasterCard, American Express, Discover). We do not accept personal check payment. 

A valid credit card is required to be on file for all reservations, which Camp Eddy has the right to charge for any unpaid amounts owed by the guest, or for such other amounts that are the responsibility of the guest (including, without limitation, property damage caused by a guest), in accordance with applicable law.

We charge a $20 Cancellation Fee for any cancellation reason. We allow for a full refund, minus the Cancellation Fee, for any cancellation at least 7 (seven) days prior to your arrival date. If you must cancel with less than 7 days notice, you are responsible for the entire cost of your reservation. 

 The cancellation fee also applies to changes in your arrival/departure date which result in a shorter stay. No refunds are provided for late arrivals or early departures. 

Trail & Hitch reserves the right to cancel or amend any reservation without notification should the deposit or payment dates not be met. 

For 30+ day stays, cancellations may be made for a full refund of your deposit up to the date that is 45 days prior to your scheduled check-in date. Cancellations made after the date that is 45 days prior to your scheduled check-in date, but prior to arrival, will be subject to a cancellation fee equal to all required deposits previously paid. No refunds will be given for any cancellation following your check-in date.

Check-in is 3:00pm on the day of arrival. If you would like to request an early check-in, please contact the Front Office. Early check-ins cost $20. All early check-ins must be approved by Management and are based on availability.

Check-out time is 11:00 am on the date of departure. Late check-outs are subject to an additional fee. All late check-outs must be approved by Management. If approved, late check-outs will cost $20, based on availability. 

If you wish to extend your stay, please contact the office 24 hours in advance. Based on availability, we may or may not be able to extend your stay or keep you in the same site or rented accommodation. 

Please refer to your pre-arrival email for check-in information. 

All rented accommodations will be charged a one-time, non refundable cleaning fee at the time of booking.

Should guests leave a property in unacceptable condition, an additional $100 will be charged to their account.

RV Sites will be assigned upon arrival. We cannot guarantee a site allocation. 

Well-behaved dogs are welcome! 

In the event that your dog is left unattended, and this results in noise concerns and /or damage, a fine will be incurred and you will be contacted by Management to rectify the situation. If the situation is not resolved, you may be asked to vacate the premises. Trail & Hitch does not accept responsibility for liability for unattended pets.

Absolutely No Smoking of any kind inside. Guests who violate this policy will be charged an additional cleaning fee of $500.

Trail & Hitch reserves the right to make accommodation/site and/or other changes to a guest reservation, which become necessary due to unforeseen circumstances. Trail & Hitch will do everything possible to ensure the impact of any change is as minimal as possible.

Units need to be free of mold and dirt, etc. Any skirting on units must be well maintained. In order to keep all trailers safe and towable, the main frame, including the hitch and axles, must be kept intact with no rusted through areas. The exterior (underbelly, walls, and roof) must be maintained in safe condition, with no large dents or holes that could cause injury, allow rot from leaking, or openings for insects or rodents. No window a/c units are allowed.

Guest agrees to move temporarily from their site to an alternative section in the event that construction must be performed. 

Management may enter a unit without prior written consent in the case of an emergency or when the unit has been abandoned.

Each accommodation/site has a stated maximum occupancy level. The maximums are set to ensure your comfort as well as not to overburden the property. Any additional occupants may be asked to leave the property. 

Tents, pop up campers, and conversion vans are only permitted on designated sites. Sites are designed to accommodate one unit at a time.

Please obey parking rules for our Tiny Homes. No more than 2 vehicles per RV spot.  No additional trailers are allowed in the RV sites. Please check with the front desk for additional trailer parking or questions regarding parking.

All RVs shall comply with applicable statutes, regulations and codes. All RVs shall be tagged and registered. Other than RV use, no other use of water or sewer sources are permissible. No RV or vehicle shall exceed 10 mph within the park.

Guest(s) shall keep the perimeter of their accommodation, unit or site tidy and rubbish free. 

All sewer hoses must be undamaged, and sewer connections must be tight with a sewer donut around the sewer hose at the point of connection to the sewer pipe. Any damaged or leaking hose must be repaired immediately. Guests are responsible, and will be charged, for any damages caused by the guest's sewer hookup.

All RV skirting must be temporary and removable, with no permanent or semi-permanent structures allowed. The skirting should be made of a fabric or plastic tarp material, either white or black, and must be securely attached to the RV. The use of wooden, hay, or any other structures as RV skirting is strictly prohibited.

The discharge of any wastewater (septic or gray water) or any other toxic or hazardous material is strictly prohibited. Formaldehyde products or any other tank cleaning chemicals are not permitted.

Site electric pedestals are owned by Camp Eddy- any guest found tampering with electrical pedestals will be removed from the property without any refund. Guests should not be overloading electric pedestals and should be utilizing code-compliant, approved outdoor extension cords. Please help conserve electricity, turn off all non-essential lights (inside and outside), A/C, and heaters when not in use.

Guests are responsible for keeping their area clean and free of debris and clutter, which includes but is not limited to construction materials, excessive potted plants or other décor, and interior furniture. Sites and decks must always be kept neat and decks may not be used as a storage area. Only furniture intended for outdoor use may be located on sites and decks. No display of any appliances on decks or sites is permitted. Tarps, carports, washers, dryers, pools, etc. are not allowed on site. Sites deemed by the management to be in violation of this policy will require immediate cleanup/removal and may be subject to a fine and/or removal from the property without refund.

Additional housekeeping services are available by request. We kindly ask that you provide us 24 hours notice or schedule at check-in. Housekeeping hours are from 10:00am - 3:00pm. 

"Winter Water Policy" hoses must be disconnected overnight from the hydrant anytime temperatures are predicted to be below 35* Fahrenheit. Violators are subject to a minimum $250 damage charge for repairs to our water system. 

No use of generators.

No use of any incense, sage, candles, or other heavily scented products in accommodations/units.

Welcome Hunters! In the event that a tag is filled, processing of animals is not permitted on property. All remains must be disposed of properly. Remains are not permitted to be thrown in the receptacles on site, during season there is a designated dumpster at the crossroads of County Road 8 and Highway 13 for use. Remains must be stored properly in personal vehicles at all times. Violators are subject to fines and may be asked to leave property. 

Sauna Policies

Guests must obey all federal, state and local laws regarding the ownership and possession of firearms and other weapons. Firearms and other dangerous weapons are not permitted on any property; provided that, if permitted by local law, guests that legally own a firearm may keep such firearm in a locked, private vehicle in parking areas. The discharge, use, display or handling of firearms, BB guns, air guns/rifles, or similar devices or weapons, or any other failure to comply with these guidelines, is strictly prohibited and will subject the offending guest to immediate eviction from the property, without refund.

No business or commercial enterprise shall be permitted to operate from or within the property without prior written consent of property management, and no advertising signs may be placed on the site. This restriction does not preclude any guest from conducting business in their home on a strictly digital or remote basis (i.e. where the activities of the business do not bring additional traffic into the community or to the guest's site, cause a nuisance or excessive noise, affect the appearance of the guest's home, or it is deemed inappropriate by management, in their sole discretion. 

A "business" also includes any commercial enterprise which:

 Private garage, tag, yard and craft sales are not allowed within the property except those that are approved or sponsored by management. Should this type of activity be sponsored, it is imperative that guests remove all items from their yards immediately following the event. 

No type of business may solicit on property unless approved by management in writing. Please notify the property manager if you see any solicitors or suspicious activity.

No guest/person shall list the properties address under any business name or LLC.

Special offers are subject to change at any time. Special offers cannot be used in conjunction with any other promotions.

Must be 21 or over to reserve and check-in. Credit card is required to be on file.

Quiet Hours: 10:00pm - 8:00am. Guests resulting in noise complaints will be charged an additional $75 fee. If recurring, guests may be asked to leave. 

The use of fireworks, including sparklers, or any other form of explosive or incendiary device, is not permitted under any circumstances. Anyone caught with fireworks may be removed from the property without refund.

Trail & Hitch will charge the credit card on file should any damage occur to the property during the rental period. Damage to furniture, linens and other property will be assessed and then billed to the customer at our replacement cost, which may include labor costs. We will always be transparent in our communication about damage to the rooms. Keep in mind that excessively soiled linens, carpets and furniture will be included as damages.

Keep all fires contained in the fire pit ring. Be fire aware and make sure that your fire is completely out before leaving or turning in for the night. Firewood is available for sale at the front office.

Guests may receive occasional packages and special deliveries at the property, with property management permission, during Office hours. For regular mail service all guests must sign up for a separate PO Box, the property will not accept routine letters/packages on the guests behalf. The property is not responsible or liable for packages, their contents, the storage of them.  The property is not liable for any missing, lost, stolen or damaged mail or package.

No guest may change their permanent address to that of the property. Upon departure from property, any packages delivered to the guest will be returned to the sender.

Tent and car camping is prohibited except in designated and approved areas.

Horses are not allowed on property.

No altering of accommodations, including but not limited to, hanging pictures, placing hooks in walls, etc…

While we take requests for RV sites. Trail and Hitch cannot guarantee site #'s until the day of arrival.

As part of Camp Eddy marketing and other efforts we may sometimes take pictures, video or audio recordings of the property and our guests and visitors. In choosing to stay at one of our properties, each guest and visitor present on the property hereby consents to our capture and use of voice recordings, images, videos, and likeness for any marketing or other purposes not prohibited by law, indefinitely, and without payment of any royalty, licensing or other fees whatsoever. If any minor children are present, their legal guardian is required to let the manager know at the time a photo or video is taken that permission is not given to use their likeness for any marketing purposes.

Management reserves the right to evict or refuse entry to any person who has evidenced a disregard for the rules without a refund.

The Renter agrees that Trail & Hitch  shall not be liable to Renter, Renter’s guests, invitees or any other person for any injury, loss or damage to any person or property on or about the rental premises. Renter shall hold Trail & Hitch  harmless and indemnified from and against all loss or damage occasioned by use, misuses or abuse of any part of or fixture on the premises, surrounding areas and from or against any omission, neglect, or default of the Renter, his/her guests or invitees. The Renter acknowledges that Trail & Hitch assumes no liability thereunder.